Fully Custom Air Fresheners FAQs

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What is the minimum number of air fresheners you can order?

Our minimum quantity for custom air fresheners is 100.

How much do custom air fresheners cost?

Pricing varies based on the quantity you order. In short, the more fresheners you order, the cheaper each freshener becomes.

What can I have printed on an air freshener?

Anything you want! Keep in mind that photographs will not be an exact replica due to the texture of the material used to make the fresheners. That’s not limited to our air fresheners, but to any air freshener due to the texture and dullness of the material.

What scents do you offer?

We offer a total of 49 scents plus unscented. We include one scent choice per 500 fresheners ordered at no additional cost! The scents are; Unscented, Almond Cookie, Baby Powder, Banana, Black Freeze, Bubble Gum, Candy, Cantaloupe, Cedar, Cherry, Chocolate, Cinnamon, Citrus, Clean Laundry, Coconut, Coffee, Cucumber, Cucumber Mint, Fresh, Ginger, Grape, Green Apple, Green Tea, Incense & Tangerine Peel, Jasmine, Lavender, Leather, Lemon, Lemongrass, Lime, Mango, Maple Syrup, Mint, New Car, Ocean, Orange, Pachouli, Peach, Perfume, Pine, Pineapple, Plum Blossom, Rain, Rose, Rosemary, Sandalwood, Strawberry, Sweetwater, Vanilla, Watermelon

Can I get more than one scent per 500 fresheners?

Yes! We include one scent choice per 500 fresheners ordered at no additional cost. If you’d like more than one scent per 500 fresheners, there will be an additional cost of $20 per additional scent you’d like to add.

How long does the scent last?

Once you open the air freshener and remove it from its packaging, the smell will typically last anywhere from 10-14 days. Under the right weather conditions, the smell can sometimes last almost a month. If the air freshener remains unopened, the scent typically has a shelf life of about two years.

Can my air freshener have a customized shape?

Absolutely. And unlike a lot of companies, we don’t charge extra for it! We can create your custom freshener using any shape you’d like – be it one from our shape library, or one from your mind! Your design must fit a rectangle 2.75″ x 4.00″, or a square 3.25" x 3.25".

How are the individual fresheners packaged?

Each custom air freshener comes with its string pre-attached and wrapped in an individual clear poly bag with easy tear tab. We use high quality bags that seal the scents in and are easier to open. We also offer full retail package air fresheners.

Do you offer header cards?

Header cards are not included in the standard pricing but are available with our "Full Custom Retail Ready Air Fresheners". You have your choice of a header card or a backer card.

How thick is the paperboard the freshener is printed on?

The paperboard used to make our air fresheners is 78 points thick (also referred to as .078″ or 2mm). For scale, a Nickel coin is 1.95mm thick.

Do you use recycled paperboard for your fresheners?

No. We use new material to produce our air fresheners.

What size is the string hole in the air fresheners?

The standard hole size is 3mm, but we can make it larger if desired. When designing your air freshener you should leave at least 2mm thickness surrounding the attachment hole. This prevents the elastic string from tearing through the paper.

Are there any setup fees or hidden costs?

Nope! If you have print-ready artwork, the price you see on our site is the price you pay. There are no additional set-up fees, no extra fees for additional colors, no additional fees for custom shapes, and Free Shipping is included within the continental United States. The only time you’d pay any additional charge above the prices listed on the website is if you don’t have print-ready artwork. If you need our help creating a spectacular design for your air freshener, we charge an Art Fee of $60. This fee only applies when we’re asked to help the customer create the freshener design and will be clearly stated as such when applied.

How long does it take to have the custom air fresheners made?

Our products are 100% custom. You should have the air fresheners in your hands within 4 weeks.

Is it possible to get them faster?

We offer rush services – for an additional fee – if you need your them sooner. Give us a call at +1 (888) 684-2933 or send us an email for more information.

Can I get a free quote?

Absolutely! You can give us a call at +1 (888) 684-2933, fill out our quote request form or add the appropriate items to your shipping cart and hit next.

How do I place an order?

You can order your air fresheners directly online here. Just add them to your cart and follow the next steps. Don’t worry – we’ll always send you a proof of your freshener for your approval before we print your order. If you’d rather get a custom quote first you can request one in live chat found in the lower right section of every screen.

Can I get a sample freshener before I order?

Absolutely. Please note that we cannot provide a sample of your specific custom freshener, but we’re happy to send you a random sampling of air fresheners we’ve produced in the past. You can request sample air fresheners here.

What payment methods do you accept?

We accept all major credit cards for payment. These are the quickest methods of payment to ensure there is no delay in receiving your order within our usual timeframe. We can also accept checks, but please note that this slows down the entire process by up to 2 weeks. Please contact us if you would to pay by check.

Can I pay for my order with a check or purchase order?

We accept checks, but please note that this can add up to two weeks to your delivery timeframe. Purchase orders are accepted for orders over 10,000 pieces from government agencies.

What if I have a problem with my order?

We offer a 100% satisfaction guarantee. Please visit our guarantee page to learn more.

Where is Custom Comet located?

Custom Comet is based in Portland, Oregon.